English
Norwegian
Terms and Conditions
Last Updated: March 2025
1. Introduction
Welcome to VALIKA IMPORT EXPORT ENGROS AS. By accessing our website and using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our platform.
2. Who We Are
Company Name: VALIKA IMPORT EXPORT ENGROS AS
Address: Ulvenveien 92A, 0581 Oslo
Email: post@valikas.no
Phone: +47 930 16 970, +47 979 38 443
Corporate ID: 984 559 925 VAT Business Register
3. Account Registration & Deletion
-To make a purchase, users must create an account and provide accurate details.
-Users can delete their accounts at any time by submitting a request via email.
-Account deletion will remove all associated personal data except for transaction records required by law.
4. Data Collection & Privacy
We collect and store the following user data:
-Personal Information: Name, email, phone, address, city, and zip code for order fulfillment.
-Transaction Data: Order history, payment details (excluding credit card information), and delivery status.
-Device & IP Information: For analytics and fraud prevention.
How We Use Your Data:
-To process transactions and deliveries.
-To provide customer support.
-To comply with legal and regulatory requirements.
-To improve user experience.
Data Retention & Removal:
-Users may request data removal, except for records required for legal or compliance purposes.
-All payment-related information is handled securely by third-party providers.
5. Payment & Order Processing
-We use third-party payment processors for secure transactions.
-Orders are confirmed upon successful payment processing.
-Refunds and cancellations are subject to our Refund Policy.
6. Returns, Refunds & Cancellations
-Customers can return items within 14 days of purchase, subject to return conditions.
-Refunds will be processed within 7-10 business days after approval.
-Cancellations can only be processed before shipment.
7. Intellectual Property
-All content on our website, including logos, text, and images, is our property or used with permission.
-Unauthorized use of our content is strictly prohibited.
8. Third-Party Services
-We may integrate third-party payment gateways, shipping providers, and analytics tools.
-These services have their own privacy policies and terms.
9. Security & Data Protection
-We employ secure encryption and data protection measures.
-In case of a data breach, affected users will be notified within 48 hours.
10. Limitation of Liability
-We are not responsible for delays due to third-party services (e.g., couriers, payment processors).
-We shall not be liable for any indirect or consequential damages arising from the use of our platform.
11. Changes to These Terms
-We reserve the right to update these Terms & Conditions at any time.
-Users will be notified of significant changes via email or website updates.
12. Contact Us
For any inquiries regarding these terms, please contact us at post@valikas.no
